Have questions? Find answers.

Welcome to True Energy’s help centre and customer support.

Find answers to your questions

See how to optimise True Energy’s solutions and find answers to all most commonly asked questions in our help centre.

Contact our support team

Didn’t find what you were looking for in the help centre? Our dedicated support team is standing by to help you with any issue or question you might have.

Please note that if you contact us via the app, we can receive information about your situation that might make it easier for us to assist you.

See the state of operation

Visit the status centre to see our current state of operation.