Find answers to your questions
How do I add my electric vehicle through the app? When is electricity cheapest? Can I use the app if I have a Tesla? What does the app’s safety distance feature mean?
We have collected answers to the most frequently asked questions in our FAQ.
Contact our support
You can always contact our customer service via the chat function on our homepage and in our app.
If you contact us through the app, we receive information about your car and charge box enabling us to better assist you.
State of operation
Visit our status centre and see our systems’ state of operation.